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Dell issues fix for Nvidia graphics chip glitch
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Dell has issued a fix for a well-publicized problem with Nvidia chips.
The company said Friday it has posted fixes for an Nvidia graphics chip glitch. Citing Nvidia information, Dell said the “affected GPUs (graphics processing units) are experiencing higher than expected failure rates causing video problems.”
“The issue is a weak die/packaging material set, which may fail with GPU temperature fluctuations. If your GPU fails, you may see intermittent symptoms,” the Dell blog said.
Dell said the symptoms include “multiple images, random characters on the screen, lines on the screen, no video.”
Dell systems potentially affected by Nvidia glitch with update file name
(Credit: Dell)
Dell is recommending that users flash their system BIOS. “Each of these BIOS updates…modifies the fan profile to help regulate GPU temperature fluctuations,” Dell said.
Dell said new systems are shipping with the BIOS update.
On July 2, Nvidia said it would take a one-time charge of between $150 million and $200 million to cover “anticipated warranty, repair, return, replacement, and other costs and expenses, arising from a weak die/packaging material set in certain versions of its previous generation GPU and MCP (multi-chip package) products used in notebook systems.”
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July 27th, 2008 at 6:10 am
Follow the dollar.ClarkMollenhoffClark Mollenhoff, American journalist, advice to investigative journalists